THIRD PARTY MAINTENANCE

Extend the life of assets that are critical to production environments and day-to-day operations.

Third Party Maintenance (TPM) can provide you with proactive technical hardware support of Original Equipment Manufacturer (OEM) hardware and extend the lifecycle of hardware saving you short-term capital expenditures on new equipment. 

By leveraging our 20+ years in the IT vertical, Aegis Solutions has recognized the ever-changing landscape within IT Infrastructure and created offerings to ensure that these changes are met with proven secure, environmentally-conscious solutions.

Support Manufacturers:

Service Level Agreements

  • We offer SLA’s from 24x7x4, 24x7xNBD, or 9x5NBD

  • Each solution is customized based on your organization’s needs. Contact us for a free consultation and estimate.

  • You will receive top-level support from trusted experts regardless of the SLA you choose.

In-House Expertise and Qualified Parts

  • Our certified Engineers cover mainstream OEMs as well as lesser-known niche players, so you don’t have to resource this expertise in-house.

  • Includes specialized support on all Digital Equipment Corp (DEC) systems from PDP to VAX and Alpha-based systems, and HP Nimble. 

  • Aegis Solutions only uses OEM-certified parts and never any after-market parts.

Flexibility of Services

  • Aegis Solutions allows you to customize the level of service you need, so you are only paying for what you require.

  • We cover all the major hardware manufacturers, including Dell/EMC, NetApp, Data Domain, HPE, and HDS with customized, extended, or bridged warranty support.

  • Includes specialized support on all Digital Equipment Corp (DEC) systems from PDP to VAX and Alpha-based systems.

  • Our renewal program allows clients to benefit from cost-saving upon renewed contracts by receiving “Loyalty Discounts” for each renewal.

Reduce Expenses & Extend the Lifespan of Your OEM

  • Eliminate exorbitant OEM support fees and save 40-50% on costs associated with managing your OEMs.

  • Stretch your ROI by extending the life of your hardware and delaying capital expenditures of new equipment purchases without sacrificing your hardware’s performance or uptime.

  • Find value with our buybacks, trade-ins, or cash back towards upgrades and add-ons for qualifying assets being decommissioned.

  • Build bridge support during refresh migrations. 

  • Break the OEM’s strategy of a forced refresh.

  • Stand-up and rental gear are available with custom short-term extended support options and migration solutions during your projects to ensure uptime and disruption-free migrations.

  • Free expert health checks to inform your capital expense strategy.

Remote Access

Our data center solutions offer 24×7 remote technical support from certified L1 & L2 engineers alleviating the need for you to provide onsite technical staff to handle routine data center services.

Client Portal

Our client portal allows you a quick and easy process to submit issue tickets or inquiries and a real-time view into issue resolution so you have full transparency into where things stand. Learn more about our client portal.

Supported Storage Products

    • Hitachi AMS

    • Hitachi Unified Storage (HUS)

    • Hitachi NAS

    • Hitachi USP

    • Hitachi VSP

    • Hitachi VSP G Series

    • Hitachi VSP F Series

    • IBM FlashSystem

    • IBM Storwize

    • IBM XIV

    • IBM DS Series

    • EMC CLARiiON

    • EMC Data Domain

    • EMC Symmetrix (DMX, VMAX, VMAX AF, PowerMax)

    • EMC VNX

    • EMC VNXE

    • EMC Unity

    • EMC XtremIO

    • EMC VPLEX

    • EMC Isilon

    • HPE 3PAR

    • HPE StoreServ

    • HPE StorageWorks

    • HPE EVA

    • HPE Nimble

    • HPE StoreEasy

    • HPE MSA

    • HPE StoreOnce

    • NetApp FAS Series

    • NetApp AFF Series

    • NetApp IBM N-Series

Supported Network and Compute

  • SERVERS:

    • Dell PowerEdge

    NETWORK:

    • Brocade SAN Switches

  • SERVERS:

    • DEC VAX

    • DEC AlphaServer

    DEC PLATFORMS SUPPORTED

    • VAX 4000, 6000 & 7000 Series

    • ALPHASERVER DS Series ALPHASERVER ES Series

    • ALL VAX Series

    • ALL PDP Series

  • SERVERS:

    • HPE Apollo

    • HPE Proliant BladeSystem (BL / DL / MI G1-10)

    • HPE ProliantRackmount

    • HPE ProliantTower

    • HPE NetServer

    • HPE Synergy

    • HPE Integrity

    NETWORK:

    • HPE Procurve

    • HPE Aruba

  • SERVERS:

    • IBM BladeCenter

    • IBM iSeries (AS/400)

    • IBM/Lenovo System X

  • SERVERS:

    • Cisco MCS

    • Cisco UCS

    NETWORK:

    • Cisco Catalyst Switches

    • Cisco Routers

    • Cisco MDS Fibre Switches

    • Cisco Nexus

  • SERVERS:

    • Lenovo Flex System

    • Lenovo ThinkServer

    • Lenovo ThinkSystem

“Steve and his team are just a pleasure to work with.  Always professional and accommodating. I highly recommend them as they continuously go above and beyond to make sure you have what you need to be successful!”

-Jason Rachwal, Geisel Software, Inc.